Shipping and Returns


Order Processing

Orders are processed and shipped Monday through Thursday only during the week. Confirmed orders received after 1 PM Central time will ship on the next business day. A shipment tracking number will be sent to the email address provided when ordering.


FedEx Ground Shipping (3 day delivery)
Continental United States (48 states) Only
$0.00
— to —
$99.99
$100.00
— to —
$199.99
$200.00
— to —
$299.99
$300.00
— to —
$399.99
$400.00
— to —
$499.99
$500.00
— to —
$749.99
$750.00
— to —
$999.99
$1000.00
— to —
$2000.00
$12.50 $14.50 $16.00 $17.00 $19.00 $24.00 $29.00 $33.00
Incorrect Address
Please verify that your shipping address is correct. An incorrect shipping address incurs a $6.00 address correction charge from the shipper.
PO Boxes
Please include a street address. We ship via FedEx, which cannot ship to PO boxes.
Orders to Alaska and Hawaii
Please contact us for a shipping quote. For these states, we ship via FedEx air delivery.
Rush Shipping
Please contact us for a shipping quote. Expedited shipping options and rates will vary by package weight and destination.
International Orders (outside the United States)
Due to customs restrictions on dietary supplements and liquids, we cannot ship to every country. Please visit our International Ordering FAQ for more information. If you live in country that we can ship to, just place your order online and we will contact you with the shipping options available.

Return Policy

Because of the nature of these products, our return policies are limited to refunding unopened products only. Products must be returned unopened within 7 days of receipt. Before returning any products, please contact us for a Return Authorization Number (RMA) and fill out this form: RMA Return Authorization Form. Returned products are subject to a 25% restocking fee, less shipping charges. Shipping charges are non-refundable. Return shipping charges are solely the responsibility of the customer. If the shipment is refused and a call tag is issued, the customer is responsible for the call tag fee in addition to any return shipping fees incurred.


International Order Return Policy

All sales are final. We cannot accept returns or issue refunds for any orders placed from outside the United States. All customs fees, duty fees, and taxes are solely the responsibility of the customer.


Order Cancellation

Confirmed orders are processed by 1PM Central time on the same day as received. To cancel an order call us at 1 (800) 760-4947 as soon as possible after the order has been placed. Once an order has been shipped, it cannot be cancelled. You can refuse the shipment when it arrives, but you are responsible for all shipping and handling charges incurred.


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CONTACT

  • Office Hours (central):
    Monday–Thursday 8AM-3PM
    Friday 9AM-12PM

  • United States Customers:
    1 (800) 760-4947

  • International Customers:
    +1 951 639 9708

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